Joe Locandro is a highly experienced professional who has dedicated his career to the field of IT service innovation and management. With his extensive knowledge and expertise, he has made significant contributions to the development of theories and models for service-oriented firms, helping them to deliver value and meet customer propositions.
In this book “KNOWLEDGE DRIVEN SERVICE INNOVATION AND MANAGEMENT,” Joe Locandro’s case studies demonstrate how IT can enable service innovation and management. Through his extensive experience, he has gained a deep understanding of the challenges faced by businesses in managing IT and business alignment, and he has developed effective strategies to address these challenges.
Joe Locandro has a proven track record of delivering successful outcomes for his clients, leveraging his expertise in service innovation and management to drive business growth and improve customer satisfaction. He has a wealth of experience working with a diverse range of industries, including finance, healthcare, retail, and technology, and has helped businesses of all sizes to optimize their IT systems and processes for maximum efficiency and effectiveness.
In addition to his practical experience, Joe Locandro is also a respected thought leader in the field of IT service innovation and management. He has published numerous articles and papers on the topic, and is a frequent speaker at industry conferences and events. His insights and expertise are highly valued by his peers, and he is widely regarded as one of the leading experts in the field.