2004 – 2012
In his role as a strategic CIO at CLP Group, Joe Locandro spearheaded the development and implementation of 3-year strategic IT plans for CLP Group, CLP Asia, and CLP Hong Kong, with a focus on driving growth through M&A activities and aligning new business development plans.
Under Locandro’s strategic leadership, the implemented plans delivered impressive results. One notable achievement was the realization of a 20% savings in total Group IT spend through standardization, leading to improved efficiency and reduced costs. Additionally, Locandro’s efforts enabled a 15% faster M&A IT integration, allowing CLP Group to accelerate its growth plans while maintaining operational excellence.
Furthermore, Locandro’s optimization strategies targeted CLP Group’s IT infrastructure, successfully reducing the Asset/Opex ratio from 10% to 4%. By leveraging a range of infrastructure renewal strategies, his team achieved a remarkable 25% reduction in long-term operating costs while enhancing business capability in the medium term.
In parallel, Locandro’s customer engagement initiatives yielded significant results. By implementing a CRM system, e-channel website, and field force automation, CLP Group improved customer engagement and raised brand awareness. These efforts resulted in improved customer satisfaction, increased engagement levels, and enhanced brand recognition for CLP.
Overall, Joe Locandro’s leadership and strategic technology expertise were instrumental in driving substantial growth and transformational change at CLP Group. His initiatives not only enhanced operational efficiency and reduced costs but also significantly improved customer engagement, positioning CLP Group as a leader in the energy sector. Locandro’s visionary approach and commitment to strategic IT planning played a key role in the organization’s success and continued growth.